This Privacy Policy describes how your personal information is collected, used and shared. This privacy policy applies to all visitors and our website users, members & customers using or accessing our websites including &


We are Netnus. you can find more information on About us & Contact.


To help our support debug our products related issue, we might ask you to share a license key, name, email address, copy of your website or login details with us. Since this is your website, you are the one responsible for its data and we strongly encourage you to share a staging site and remove any personal information from the database before sharing it with us.

Information submitted through the support forms on our Site is managed through Freshworks. You can find more about Freshworks policy here.

Here are some important points about what happens with the site duplicates and data that is shared with our support:

  • When a debug or setting check is needed, we ask for access to the site or even a full copy of the site.
  • We use that access/duplicates strictly for debugging.
  • We do not share that data with anyone outside of the company.
  • We cannot be held responsible for any loss of private information from databases and of your website if that should occur. We recommend that you should only share staging site or have fully working backup of whatever website you share with us.

What is GDPR?

GDPR stands for General Data Protection Regulation and is intended to strengthen and unify data protection for all individuals within the European Union. Its primary aim is to give control back to the EU residents over their personal data.

Although the GDPR was introduced two years ago, it becomes  enforceable starting May 25, 2018.

As a customer of Netnus gives you new protection rights and assures better access to your personal data.

  • Right to rectification: 
    Rectify your personal information at any time from your account settings. You can also contact us directly to edit or rectify your information.
  • Right to be forgotten: 
    You can ask us to cancel your Netnus Account at any point of time or close your account. You can also send us request to erase all your data which will be completed within 30 days period.
  • Right to portability: 
    Upon request we will export all your data and give it to you for transfer to any third party or competitor.
  • Right to object: 
    We send monthly newsletters and you can unsubscribe at any point of time from them and also unsubscribe from any of our forum topics or ask us for the same.
  • Right to access: 
    We are transparent about the data we collect and what we do with it.

As part of the business activity of digital products and services Netnus required to process personal data belonging to its customers/user/prospects.

Here is what we store into our database and here is what we never store as well:

Personal Data: We store personal data which is first name, last name, email address and phone number of user trying to purchase any theme or all themes package from our store.

Processing of personal data: We only send monthly newsletters to your email address. We do not sell any of your data to any third party vendors. With GDPR compliance you can also ask us to remove your data.

Card Details: Credit card or other sensitive information is not at all stored with us and is handled directly with PayPal payment gateway ( which are used worldwide by prominent merchants across the globe.

Cookie: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies across our sites to help identify and track visitors. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.

Personal data provided by the user may only be disclosed to a third party in the following instances:

  • with the user’s authorization and confirmation that the owner of this personal data has personally authorized its disclosure;
  • at the request of legally competent authorities, upon presentation of a court order or within the context of a legal dispute.

Cookies needed to navigate the website

These cookies are needed for the Netnus websites to operate properly. They allow the website’s main features to be used.

Without these cookies, users would not be able to use the website normally.

Functional cookies

These cookies allow a customized user experience to be provided.

Analytical cookies

These cookies allow website use and performance to be monitored and its operation to be improved by analyzing the traffic to information pages through the tracking of an individual’s open, click and bounce rates.

Share button cookies

Social media cookies allow users to share pages and content on third-party social networks via social media sharing buttons.

Cookie management

Users can accept or refuse cookies on a case by case basis, or refuse all cookies by adjusting their browser settings.

If the user chooses to refuse all cookies, access to some of the website’s pages will be limited.

Depending on which navigator the user has, cookies can be blocked as follows:

Internet Explorer

  • Click on the Tools button, then on Internet Options.
  • On the General tab, under Navigation History, click on Settings.
  • Click on the Display Files button.
  • Select the cookies you would like to block and click on Remove.


  • Click on the Navigation Tools icon and select the Options menu.
  • In the window that opens, select Private Life and click on Display Cookies.
  • Select the cookies you would like to block and click on Remove.


  • Click on the Edit icon and select the Preferences menu.
  • Click on Security and then Display Cookies.
  • Select the cookies you would like to block and click on Remove.

Google Chrome

  • Click on the Tools icon, select the Options menu and then click on the Advanced
  • Options tab to access the Privacy section.
  • Click on the Display Cookies button.
  • Select the cookies you would like to block and click on Remove.

Cookie retention period

Cookies will be held on the user’s device for a maximum period of 13 months from the date the user gives consent.

Once this period has expired, consent will need to be given again.


SendinBlue has taken all necessary precautions to safeguard personal data and, in particular, to prevent it from being misrepresented, damaged or accessed by an unauthorized third party.

These measures include the following:

  • Multi-level firewall,
  • Anti-virus with a proven reputation for detecting attempted intrusions,
  • Encrypted data transmission using SSL/HTTPS/VPN technology.

Moreover, persons from SendinBlue’s recipient departments wishing to access the data must be authenticated using an individual access code and password that are sufficiently robust and changed regularly.

Data processed via non-secure communication channels is subject to technical measures rendering it incomprehensible to any unauthorized person.

Any questions about the security of our website can be addressed to

Amendments to the Confidentiality Policy

Netnus reserves the right to amend this Confidentiality Policy to comply with any changes to the laws and regulations in force.

Any amendments will be communicated via our website or by email, as far as possible, at least thirty days before they come into force.


When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Information submitted through the contact forms on our Site are sent to our company email. While we keep these submissions for customer service purposes and never share with any third parties.